I've had an X-cal for some time now. Been through three different "tuners" too. I've just given up on trying to rely on others to get me what I ask for.
So I've bought the pro racer package and just tune it myself.
Here is something I'd HIGHLY recommend you do. Any time you change the tune.. especially tranny settings.. you should:
dis-connect the battery negative terminal
Turn on the headlights
Turn on the Ignition
wait 5 minutes
Turn them off and reconnect the battery
Then w/o driving it get the motor up to full temp and do the 4 idle learning steps. (N a/c off. N a/c on. D a/c off. D a/c on for 1 minute each)
Had I done these steps from the beginning I'd have saved myself a lot of headaches and misunderstandings. Do these steps first and then see if anything is changed. PM me if you need further help.
He who is enslaved to the compass is free to sail the seas