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Trip to the stealership...

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Old 03-10-2009
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Icon8 Trip to the stealership...

So I droped my truck off at the dealership last sunday (march, 7) so they can fix a couple things while I am on the road this week. The things that needed to be fixed were the horn, speedo, backup lights, extra key made, and the headlights to be leveled. Well I got a call yesterday from them saying that the reason the speedo doesnt work is because the gauge cluster and computer went out and that they will replace it for $600. So I figured, f*ck, if im paying $600 to replace the cluster, why not get one with a tachometer? So I asked the guy about it and he says that its impossible to get a cluster for a 99 with a tach. I told him that I had seen a couple of you guys on here that have them in your 4th gens. He said that in order to do such a thing, they would need to put a new harness into my truck.

Long story short, what is a harness and are they just BSing me?
 
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Old 03-10-2009
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They are full of it, you can swap the cluster with tach right in.
 
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Old 03-10-2009
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Well he said they would look into it, and I havent gotten a call back. SO hopefully that means they figured out it could swap.
 
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Old 03-10-2009
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lmfao gotta love them
 
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Old 03-10-2009
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You can do it yourself in 30 min, its not a hard mod.
 
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Old 03-10-2009
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I bet I could. But Im gonna have to pay for a new cluster from them anyway.
 
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Old 03-10-2009
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Whats wrong with your stock cluster? Get one off of ebay, it will be way cheaper than whatever the stealership wants.
 
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Old 03-10-2009
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They said that the cluster was only part of the problem. The other problem was that the computer went out or something. Thats why I couldnt read the speed even with my scangauge plugged in.
 
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Old 03-10-2009
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Ouchhh that sucks. How'd that happen?
 
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Old 03-10-2009
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Donno. We (being me and my grandpa) think that it blew out while the other guy owned it. And we were in too much of a rush to buy it that we didnt take it for a test drive. Of course the guy swears up and down that when he drove it over to our house it worked just fine. Its anyones guess now.
 
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Old 03-10-2009
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Originally Posted by offroadn_redneck
Donno. We (being me and my grandpa) think that it blew out while the other guy owned it. And we were in too much of a rush to buy it that we didnt take it for a test drive. Of course the guy swears up and down that when he drove it over to our house it worked just fine. Its anyones guess now.
Man this is sounding like a vss issue it can get gummed up with metal shaveings and stop working all together this would also explain why your scangage picked up nothing. Also the stealership lied to you about the cluster swap how do you know there telling the truth about your stock cluster or the computer...
 
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Old 03-10-2009
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I know wvcat had some computer forsale.

But if its the cluster you can get one for pretty cheap off ebay ect and it takes maybe 20 minutes to install....
 
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Old 03-10-2009
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probably the reason why the cluster is so much at the dealership is that they would have to set your odometer to the proper reading. a gm dealer gave the same crap to a guy i know with a 2500hd, the cluster was expensive and then on top of that he HAD to pay them to fix the odometer
 
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Old 03-10-2009
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Originally Posted by TurdFX4
probably the reason why the cluster is so much at the dealership is that they would have to set your odometer to the proper reading. a gm dealer gave the same crap to a guy i know with a 2500hd, the cluster was expensive and then on top of that he HAD to pay them to fix the odometer
BINGO!

FX4Wannabe01 has a writeup on how to change the odometer.
 
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Old 03-10-2009
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If there's really something wrong with the computer get them to fix that and tell them not to mess with the cluster. It's quite easy to change it out. Plus this would be a good time to do some cluster mods while you're at it.
 
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Old 03-10-2009
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I have a 99 computer but its for a 3.0 automatic and I do have a cluster(with a tach). I'm with these guys, pull your vss out and clean it and it will probably solve your problem.
 
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Old 03-11-2009
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Dealerships know nothing when it comes to modifying or swapping parts. If the part numbers don't match the VIN, then to them, the part won't fit or work.

Go buy a used cluster from a wreckers or something and put it in. As for the rest of the work, you can do all that stuff yourself except make the key.

You're throwing your money away.
 
  #18  
Old 03-11-2009
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Go back to the dealer and get your truck back!

Learn to fix this stuff yourself, there are a lot of good people here to help you out.
The money you save will be better spent on tools... and other mods!
 
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Old 03-11-2009
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Reid, I'm not going to hammer on you too much.. but they have earned the name "stealership" for a reason.

Don't go there. It's the same mentality for our crooked public officials. Yet.. we keep on electing them into office. Can we really be supprised?

IMO, if the truck is running.. get out of the situation with as little cost as you can.

Then post up and we'll help.

Rich
 
  #20  
Old 03-11-2009
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Service Advisors are the same as Car Salesman, they just tell you whatever they need to to complete the sale.
 
  #21  
Old 03-11-2009
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yup they get paid commission to its all the same, they sit there and wait for there prey to roll in that service lane then they attack!
 
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