If you wired them up correctly and they still aren't working its a good chance that it might be the headlight itself. Be persistent in trying to get an answer from the seller. If its the headlight you should be able to get a new one.
Someone went eBay shopping I see. I seen those online as well as some being sold with the halo fogs in a kit. Different strokes for different folks. Hope you get it figured out, I know wiring issues can be a headache.