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Wayne/Underdog Performance and Manny/MAC Performance

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Old 06-11-2009
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Icon14 Wayne/Underdog Performance and Manny/MAC Performance

I just wanted to say that they are both great guys. They both helped me to resolve some problems.

It started off that I bought the MAC Performance cold air intake for my truck from Wayne at Underdog Performance. I got the kit then a couple days later I went to install it and it didn't fit. I contacted Wayne about the problem and he couldnt figure it out so he contacted Manny at MAC Performance. Through information that Wayne was relaying to me from Manny I still couldn't get it figured out. Wayne ended up giving me a contact number for Manny at MAC Performance. I ended up contacting Manny and he then asked me to send pictures of the intake system I had received. I sent him the pictures and it ended up he was on travel the next week but he did get back to me and it was actually the wrong kit. This was in no way Waynes fault as the box was labled as the intake that would fit my truck. It ended up taking a couple weeks for MAC Performance to get a kit together for my application. In that time period I had called Manny a couple times to check and see when it would be ready. I then called him on I think a Tuesday and he said that they were almost ready to ship and that I should have one next week. Well Friday I stopped by shipping and receiving to see if I had any packages there and what do you know it had actually gotten there on Thursday. So I got home and immediately started to put it on. I was done in less than 30 minutes. I still had time before UPS closed so I went down there and utilizing the prepaid shipping label from MAC Performance I sent the inatke I had originally received back. I then called Manny on Monday and told him and he appologized for everything.

To me you could not ask for any two better people to conduct business with and I just wanted to say thank you to both of them for all of their help with this matter.
Intake is on and works wonders for my truck.
 
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