Ddm Tuning (hid Seller)
#1
Ddm Tuning (hid Seller)
Well so far I am not impressed at all.
I placed order on 12.15.08
They took money instantly.
12.18.08 - Emailed them - no response.
As of today 12.19.08 - No order update. No shipping update. - Emailed again - No response.
So basically I have ordered, they have been paid, and i have gotten no answers from them regarding where my HIDS are and they havent updated my order information since i placed the damn order. I say good prices.. poor customer service.
EDIT:
Called them too and it just rings for days. No answering machine or recording.. Just nothing. yay for me.
EDIT 2:
Okay so finally i got a live person.. My order wont SHIP!! until the TUESDAY after Christmas.. this sucks!!!
OHH and even though i got express shipping it doesnt speed up the date it gets shipped out just how long it takes to get to after they finally ship it. Thats bull.
I say VVME.com FTW.
UPDATE:
As of 12.24.08
My order has NOT been shipped. I PAID extra for express shipping! MY order status has NOT been UPDATED. They have already CHARGED me for the product. And its been 8 days NOW! This is ridiculous and company I will never use again and I may just cancel my order and file a claim with my credit card company.
DDM TUNING - Great PRICE, HORRID customer relations and service.
I mean why would i pay for express shipping if they werent gonna ship it for two weeks. Oh and they said it probably wont ship until 12.30. I ordered the 16th.
I placed order on 12.15.08
They took money instantly.
12.18.08 - Emailed them - no response.
As of today 12.19.08 - No order update. No shipping update. - Emailed again - No response.
So basically I have ordered, they have been paid, and i have gotten no answers from them regarding where my HIDS are and they havent updated my order information since i placed the damn order. I say good prices.. poor customer service.
EDIT:
Called them too and it just rings for days. No answering machine or recording.. Just nothing. yay for me.
EDIT 2:
Okay so finally i got a live person.. My order wont SHIP!! until the TUESDAY after Christmas.. this sucks!!!
OHH and even though i got express shipping it doesnt speed up the date it gets shipped out just how long it takes to get to after they finally ship it. Thats bull.
I say VVME.com FTW.
UPDATE:
As of 12.24.08
My order has NOT been shipped. I PAID extra for express shipping! MY order status has NOT been UPDATED. They have already CHARGED me for the product. And its been 8 days NOW! This is ridiculous and company I will never use again and I may just cancel my order and file a claim with my credit card company.
DDM TUNING - Great PRICE, HORRID customer relations and service.
I mean why would i pay for express shipping if they werent gonna ship it for two weeks. Oh and they said it probably wont ship until 12.30. I ordered the 16th.
Last edited by jaycheetwood; 12-24-2008 at 06:39 PM.
#2
Well so far I am not impressed at all.
I placed order on 12.15.08
They took money instantly.
12.18.08 - Emailed them - no response.
As of today 12.19.08 - No order update. No shipping update. - Emailed again - No response.
So basically I have ordered, they have been paid, and i have gotten no answers from them regarding where my HIDS are and they havent updated my order information since i placed the damn order. I say good prices.. poor customer service.
I placed order on 12.15.08
They took money instantly.
12.18.08 - Emailed them - no response.
As of today 12.19.08 - No order update. No shipping update. - Emailed again - No response.
So basically I have ordered, they have been paid, and i have gotten no answers from them regarding where my HIDS are and they havent updated my order information since i placed the damn order. I say good prices.. poor customer service.
#3
#7
I wouldn't go that far yet. For one they are an ebay company. It takes a while to get the ball rolling. I never got a response from the company I got mine from. It took about 7-10 days to get it. Your also forgetting that you ordered it a week and a half before christmas. That alone will probably add about a week extra on shipping. Just be patient.
#8
#11
#12
In case you didnt see above. here is my lastest rant/update.
As of 12.24.08
My order has NOT been shipped. I PAID extra for express shipping! MY order status has NOT been UPDATED. They have already CHARGED me for the product. And its been 8 days NOW! This is ridiculous and company I will never use again and I may just cancel my order and file a claim with my credit card company.
DDM TUNING - Great PRICE, HORRID customer relations and service.
I mean why would i pay for express shipping if they werent gonna ship it for two weeks. Oh and they said it probably wont ship until 12.30. I ordered the 16th.
As of 12.24.08
My order has NOT been shipped. I PAID extra for express shipping! MY order status has NOT been UPDATED. They have already CHARGED me for the product. And its been 8 days NOW! This is ridiculous and company I will never use again and I may just cancel my order and file a claim with my credit card company.
DDM TUNING - Great PRICE, HORRID customer relations and service.
I mean why would i pay for express shipping if they werent gonna ship it for two weeks. Oh and they said it probably wont ship until 12.30. I ordered the 16th.
#15
Hmmm well let me know how your shipping and all that goes.. They basically suck at answering emails and phones.
Then its like what was the point of express shipp ohhh so i could have them FAST not 2 weeks later.
#19
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I've been through that before myself. SOMETIMES when you pay through pay-pal it sends it as a E-CHECK. Which sometimes may take a few days to post. Yes it comes outta your account immediately but there again may take a few days to post. ASLO remember it is close to christmas and the holiday's. I know its irratating and frustrating but have a lil more patience.
#22
#24
I've been through that before myself. SOMETIMES when you pay through pay-pal it sends it as a E-CHECK. Which sometimes may take a few days to post. Yes it comes outta your account immediately but there again may take a few days to post. ASLO remember it is close to christmas and the holiday's. I know its irratating and frustrating but have a lil more patience.
who?