Good to hear that they take care of thier customers!
I have 2 of the 8k Smillybilts, one permanently mounted to my bumper and the other has a multi mount set-up so my buddies can use it or I can in my rear hitch. The multi-mount one has been used in about 7-8 extractions and my new one has only been tested and not used actually wheeling yet. They are a decent winch if you use it as an "insurance" type of winch. I wouldn't trust it to hang my truck off of waterfalls/ledges like guys out here do. In that case the $1k+ Warn is what you need.
05' 4x4, Auto, Locked
F&R, D44 SFA & 8.8 w/disc & c-clip eliminator , Yukon Chromo's F&R, Custom Skids, Sliders, Bumpers, 35" BFGs, 5.13 gears, Riddler & Solid Diff Covers, Superchips Flashpaq, CB, Optima Red Top, Gibson Exhaust, K&N Air Filter & a lot of other little things.