Originally Posted by TBarCYa
I actually called them and was told that they're backordered and will go out the first week in January. It never occurred to me that they would be backordered since Rancho had to know they were running this promo and would need the inventory, but somehow they failed... Interesting.
Well, I don't think they failed, per-se. I don't think they even intended to provide the stuff promptly at all. That would not surprise me.
Promotions are run my marketing types who want the sales figures and to get something "moving" that may be stalled, or by bean counters that want to move excess stock. Once you've bought them, they figure you can wait for "extras" and spending extra money making stuff you might not sell wouldn't make any sense. How do you know how many accessory kits you'll need until you sell the shocks, lol?!
It sucks if you want your stuff quickly, but I think it's generally how it's done.