Some of the steering wheel buttons not working
 

I just bought a used 2020 Ford Ranger privately.

I did not check the steering wheel buttons and now I realize the top buttons of the picture have no tactile click and are not functioning. Any advice how to get this fixed is appreciated.

Also, CarPlay does not come on to prompt connectivity when I plug into my iPhone. I went through a number of YouTube videos and webpages and did everything advised. It may be this is related to the voice button not working also. I don’t know the history of the problem.
https://cimg8.ibsrv.net/gimg/www.ran...65ab0f3e3.jpeg


Picture attached

Thank you

Welcome to the forum

Sorry, too new, haven't seen or read about that issue before
If its a big annoyance then stop by a Ford Dealer shop and ask if they can look it up so see if there has been a Recall regarding this issue or a TSB on how to fix it
Have your VIN handy, that's how they look it up