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Joined: May 2004
Posts: 4,508
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From: Smackdownville Tx
This is quoted from Doug himself
Hey guys,
I'm having some issue's with the new tuners here and there. Some work fine and some don't. I'm having difficulties answering both emails concerning the problems and new emails and I'm even scared to sell them until I can find out what is going on. I'm working hard with SCT to fix this problem but until I can get it fixed right I don't wanna sell anymore problems.
Mind you if you have an order paid for I will continue with yours and ship it out accordingly, unless you deem otherwise, but if not then please give me some time to figure this out. Feel free to go with my competitors as they don't wish to acknowledge this problem and continue with their sales but for me, for good customer service I'd rather not sell any then sell problems.
Thank you!
Douglas Studdard.
P.S. If you've emailed me and are awaiting a response then please give me some added time, these problems are really requiring a great deal of my time.
## Could I get this as a sticky??, thanks!##
I'm having some issue's with the new tuners here and there. Some work fine and some don't. I'm having difficulties answering both emails concerning the problems and new emails and I'm even scared to sell them until I can find out what is going on. I'm working hard with SCT to fix this problem but until I can get it fixed right I don't wanna sell anymore problems.
Mind you if you have an order paid for I will continue with yours and ship it out accordingly, unless you deem otherwise, but if not then please give me some time to figure this out. Feel free to go with my competitors as they don't wish to acknowledge this problem and continue with their sales but for me, for good customer service I'd rather not sell any then sell problems.
Thank you!
Douglas Studdard.
P.S. If you've emailed me and are awaiting a response then please give me some added time, these problems are really requiring a great deal of my time.
## Could I get this as a sticky??, thanks!##
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