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ebay problem

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  #1  
Old 07-06-2006
Drayke's Avatar
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ebay problem

Hey guys i ordered the set of power window conversion kit from audioadaptors on ebay. paid for it on june 28th, have yet to receive it yet. they say they will ship it in 1-2 business days. HAH! well at first i thought it was the holiday (4th of july) but its been a couple business days past then and i have STILL not received any word from the company other than, "we got your payment" on the 28th.


so... how long do you guys think i should wait/send e-mails before i tell paypal to gimme my money back?
 
  #2  
Old 07-06-2006
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email them now, dont get a reply in 1 day report them to paypal and youll have your money back in like 4 days... then when you get the item and confer with paypal theyll send the money back....
 
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Old 07-06-2006
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Send the company you bought it from an email asking them where the **** it is. Just in nicer terms of course.
 
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Old 07-06-2006
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yeah i just sent the company a 2nd e-mail and once the 10 day period comes along i'm going to file a "item did not show up" thing through e-bay and notify paypal. that 10 day period is on the 8th. i was scared of this, but the reviews were like 97% positive.

anything else you guys can think of?
 
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Old 07-06-2006
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id say if you have not recieved them by monday start *****ing
 
  #6  
Old 07-06-2006
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Originally Posted by ranger02_4x4
id say if you have not recieved them by monday start *****ing

that's the intent. i just got they're phone number from ebay. ill call them tomorrow
 
  #7  
Old 07-06-2006
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Make sure they havent requested that you send them emails through an alternate address instead of the one on their page...
 
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Old 07-06-2006
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Yea, I was just gonna say...you can fill out a reqest info form and get their phone number. I did that for my blue fire extinguisher that took over a month to get shipped. As soon as I called, the guy got all aplogetic and shipped it the next day.

A lot of these guys feel safe behind the computer and not having to deal with customers other than emails, but once you get their phone number and speak to someone, they listen up.

Course that doesn't explain the high feedback rating they have...maybe just an oversight. Still call em.
 
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Old 07-06-2006
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Yep.. some transactions through ebay just take Patience, ive waited up to a month for an item, most are usually 2-3 weeks unless they are really good sellers IMO. Good luck with it, yeah good idea gettin their number, seriously- I did that one time and it really helped!
 
  #10  
Old 07-06-2006
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I really hate how long it takes for people to ship stuff sometimes...I've sold about 30 items and I ALWAYS ship it within two days of getting the payment. They never have to wait more than a week from when they pay to the time it arrives. I absolutely hate it when I buy something though and then they say please allow 7-10 days for it to be shipped. Feedback is overrated anyways, people don't use it like they should. Most people just leave a generic positive feedback, or like the people I deal with don't leave me feedback until I pester them with 10 emails. You'd think people would be happy to get the product 3 days after they bought it, but I digress.
 
  #11  
Old 07-06-2006
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yeah just chill, its only been like 8 days, its not so bad. for all you know itll be there tommorrow...
 
  #12  
Old 07-07-2006
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i just got the info back from ebay about the company and gave them a call...

yeah, the number they gave is wrong. some lady answered the phone and was like "we;ve been getting these calls about the ebay stuff... its the wrong number, sorry!"
 
  #13  
Old 07-07-2006
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See if these guys know what your talking about.


Berk Technology
Irvine, CA
(949) 716-0544


And their webpages

http://www.audioadaptors.com/payment.html

http://www.berktechnology.com/ordering.html

Info
For all general information and questions:
info@berktechnology.com

Sales, Support, and Tech Questions
Sales inquiries and ordering:
bryan@berktechnology.com

Phone
Voice 949-679-8618
Fax 949-716-0957

Location
8 McLaren
Suite N
Irvine, CA 92618
 

Last edited by Cape Fear; 07-07-2006 at 01:34 PM. Reason: aditional info
  #14  
Old 07-07-2006
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there it is! thanks dude! called that 8618 number up and got em. apparently the item had been on backorder but they didnt deem it nice to tell me that little fact.

haha, thanks for all the help guys!
 
  #15  
Old 08-09-2006
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sorry to dig up an old post but a couple questions...

1. Did you ever receive your item

2. WHY THE HELL WOULD SOMEONE SELL SOMETHING ON EBAY KNOWING THEY DONT HAVE IT!?!?!?!?!?!?!?!
 
  #16  
Old 08-09-2006
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man I been waiting a month on my replacement fog light...guy I swear keeps stalling I even called him..... I swear this is my last time on ebay... GUY is DYNAMIC RACING PRODUCTS out of FL

this is how I feel

 

Last edited by GrafixGuy; 08-10-2006 at 12:06 AM.
  #17  
Old 08-10-2006
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^^^ Lol... I like how he sticks his right arm in and hits him w/ his left... and yes I'm bored so I notice these things... lol
 
  #18  
Old 08-10-2006
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Originally Posted by _97_4X4_
sorry to dig up an old post but a couple questions...

1. Did you ever receive your item

2. WHY THE HELL WOULD SOMEONE SELL SOMETHING ON EBAY KNOWING THEY DONT HAVE IT!?!?!?!?!?!?!?!
no worries man

1.) no, but after i got back on the phone one last time and raised some hell they refunded my money and said "we'll let you know when we get the kit via e-mail" i still have NOT gotten an e-mail. but i did get my money =)

2.) I HAVE NO IDEA!!!! ****IN' *****ES!
 
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