My old ladie ordered me a set a wrenches from sear for xmas.Ups just delivered it well the box.The bottom was torn to **** ,inside no wrenches BUT a pair of little girls shoes(with recipt) some high heel cushions and a bunch of wierd *** pipe fittings and a wheel barol wheel WTF.Worst part she ordered the wrong wrenches and was supposed to send them back.
What do we do.Cant send sears a box of pipe fittings.
notify UPS, first ad foremost. its came through their hands last. Is there anyway to look up purchases on your card used to order the wrenches online? then bring that to sears and work your way from there I guess
That was probably a mess up on sears part if they gave you the wrong product. Why would UPS repack the box with random stuff? And where would they get it?
But yeah file a complaint with UPS and Sears.
It wasnt sears the pipe fittings were from mcmasters, the shoes are from nordstrom(i think they were a return,the cash redgister recipit is with them).I think there was a accident with several packages. They just said **** it and throw **** back in packages and shipped them off.
I hear this all the time but ive never had an issue with UPS. Maybe its cause my UPS guy is on my chirstmas card list?? Either way they are always a day early with my packages and nothing has ever been lost or damaged. Suppose I am the lucky one
Hay i'm a radio Amateur and i hear all kinds of bad things!
How you like to order $7.000 radio and receive a brand new
but dead radio. It was so bad this past year Yaesu stoped
using them for shipping ther top of line radio! They had 4
$10k radios ____ed up! by them.
I worked for UPS during their Christmas season once on the delivery van, I know they get just a few minutes to get that package off the truck and get to the next one. They use that drop and run to keep up the with the rest of the deliveries. I have had the same UPS guy since I lived here so he knows us and where to leave the package. They do a good job getting it to you the problem lies in getting it to the terminal most of the times. I sent back a trunk lid to a Mustang parts place because it was defective and UPS damaged it even more returning it to them. They paid the claim and I got my money back for the loss. Its ok for 10 moths out of the year but when you start sending things near the holidays....you run into issues...
I can't believe a 10 month old thread was brought back. Regardless, all shippers have there own problems, and it happens from time-to-time based on individual shippers, different hubs, etc. I used to work in a warehouse that distributed fitness equipment, and we avoided U.P.S. like the plague because anything over 50 lbs would get destroyed in transit, and to add injury to insult, claims would be denied for one reason or another. So, the company I worked with shipped FedEx, and from time to time, issues were experienced, but anytime humans are involved and packages get thrown around or moved on a mechanical belt, things can happen. I also used to work at Fed Ex, and stuff happens, too. Ironic that the smallest and lightest package is held together with a roll of tape, yet the heaviest package has a thin piece, and the customer can't understand why the parcel doesn't make it to the destination intact. Anyway, when millions of packages are shipped every day, stuff happens, and I've had issues, also. Currently, my beef is with U.S.P.S. for a .99 cent record I sold to a bidder on Ebay. I sent the item Tues. from Cleveland, Oh to Milwaukee, WI, and it has been out for delivery since Friday morning -- no update Friday or Saturday. I didn't send the item with signature confirmation only delivery confirmation, and the customer lives in a house, so the mail person should have been able to leave on the front porch or in the screen door. It definitely makes me wonder because there was no way to know what was inside the package.