That makes no sense. Every insurance company I've dealt with has a list of approved shops. You just take your car to their shop and they take care of the rest and you usually get a lifetime warranty on the work.... I would definately start taking some action here...

Another reason havent been to on top of it the army messed up my paper work and im not getting paid for somereason so been trying to get that fixed and found out friday my wife is 7 weeks preg with our second child so now we are trying to find a house and get her moved from san angelo ( shes a teacher on the air force base there) to here so been kinda stressed out last week so yeah ...grrr lol

Congrats on the new addition! No worries, man, it'll all work out.