am i being too critical?
#1
am i being too critical?
a lot of you know i was in an accident in december, and my truck was in the shop being painted and fixed for over 4 weeks... while it was in, i got my hood two toned... there were some issues when i got it back, i'm taking it back in tomorrow morning to get it fixed... the issues that i have are:
1) the rear bumper is not straight, it was when it went in, but it's all kinda crooked and twisted now, i think someone hit it while it was at the shop...
2) my fuse box and clutch reservoir, under the hood, are not bolted to anything, just sitting on the fender...
3) the trim on the outside of my window is falling off (not sure if this is me or them, but they said they would pop it back on for me as a courtesy
and the one i'm wondering about
4) my hood has some issues... first, it's not aligned quite right, it sits too low and the lines don't quite line up... and second, the mask line looks like crap... you can sort of see them in these pics... it doesn't show it nearly as well as i would like.. but it bugs me... i keep seeing it every time i walk by it... i paid $200 for the labour on it, plus what my insurance covered for the cost of the paint... so it was probably like $500 for the hood...
you can see the razor line, on the DSG, not at the edge, on the actual colour, under the clear and near there, you can see where they pulled the masking off, looks like the paint wasn't fully cured before they put the tape on... it just doesn't look professional...
am i being too picky about this? should i just let it be?
1) the rear bumper is not straight, it was when it went in, but it's all kinda crooked and twisted now, i think someone hit it while it was at the shop...
2) my fuse box and clutch reservoir, under the hood, are not bolted to anything, just sitting on the fender...
3) the trim on the outside of my window is falling off (not sure if this is me or them, but they said they would pop it back on for me as a courtesy
and the one i'm wondering about
4) my hood has some issues... first, it's not aligned quite right, it sits too low and the lines don't quite line up... and second, the mask line looks like crap... you can sort of see them in these pics... it doesn't show it nearly as well as i would like.. but it bugs me... i keep seeing it every time i walk by it... i paid $200 for the labour on it, plus what my insurance covered for the cost of the paint... so it was probably like $500 for the hood...
you can see the razor line, on the DSG, not at the edge, on the actual colour, under the clear and near there, you can see where they pulled the masking off, looks like the paint wasn't fully cured before they put the tape on... it just doesn't look professional...
am i being too picky about this? should i just let it be?
#4
#6
nope they got a **** ton of money for that fix and it is there job to get your truck back right... i just got mne out of the shop. and when i got it back the gas filler neck and the cap werent bolted back in. my horn and interior dome lights didnt work, the woofer wires werent tucked back in and my bed was lose. i raised such hell (got nothing) but made the shop owner feel like such a dumb ace cuz he wasnt prepaired for me to be so knowgedgeable.... go have fun raisin hell. it doesnt matter if it was you paying thousands for the repair or the ins. company. fact is they got the money for the job... have fun!!!!!
#7
#8
#10
i don't want to be a dick to the guys, because they have been really good to me, anything i asked, done and done... the front end (grill and bumper) are mis matched off other models and years of trucks...
the bumper, trim, and fuse box, he said they would fix, no issues... the hood i brought up to him today, he kinda stopped and looked shocked at first... that's really the only one i was wondering about... but you are all saying what i was hoping to hear...
i don't think i'm going to have to go ******* on their ***, but i always reserve that for if i do... if i go in as a dick, i can't back off... but i can go in nice, and elevate it as necissary...
my favorite thing to do is have a conversation in the middle of the lobby, where other customers are, and refuse to go into a manager's office... this way other customers see the issues you have, and how they handle your complaint... i don't sit down in a manager's office anymore... only problem is, you burn bridges REAL quick doing this...
the bumper, trim, and fuse box, he said they would fix, no issues... the hood i brought up to him today, he kinda stopped and looked shocked at first... that's really the only one i was wondering about... but you are all saying what i was hoping to hear...
i don't think i'm going to have to go ******* on their ***, but i always reserve that for if i do... if i go in as a dick, i can't back off... but i can go in nice, and elevate it as necissary...
my favorite thing to do is have a conversation in the middle of the lobby, where other customers are, and refuse to go into a manager's office... this way other customers see the issues you have, and how they handle your complaint... i don't sit down in a manager's office anymore... only problem is, you burn bridges REAL quick doing this...
#21
Thread
Thread Starter
Forum
Replies
Last Post
ccernst
General Ford Ranger Discussion
1
04-25-2013 08:31 PM