General Ford Ranger Discussion General discussion of the Ford Ranger that does not fit in any other sub-forum.
Sponsored by:
Sponsored by: DashLynx

First time in 7 years Rockauto let me down

Thread Tools
 
Search this Thread
 
  #1  
Old 01-13-2015
01RangerEdge's Avatar
Scrambles the DeathDealer
Thread Starter
iTrader: (11)
Join Date: Jul 2009
Location: Jackson, MO
Posts: 7,579
Likes: 0
Received 4 Likes on 4 Posts
First time in 7 years Rockauto let me down

Effing upper balljoints have only been 1 of many issues getting my axles together, but it's a surprising one.

Rockauto has never let me down in 7 years, even after the 2nd mistake I had hope. Not to worry though, I'll still order from them. Now that I got to the bottom of it.

Anyway, I tried ordered upper balljoints for my D30 and of course I went with Mood Problem Solvers. I went to Rockauto and ordered the ones for my axle and a few days later my buddy calls and says they don't fit.

I thought he was messing with me. I didn't get a pic of them on the axle but I have a side by side comparison.

Name:  20150113_175927_zps22ae3cc4.jpg
Views: 59
Size:  50.9 KB
Name:  20150113_175941_zpsc0fc1126.jpg
Views: 59
Size:  58.9 KB

See? Not even close. Apparently Moog has 2 different style balljoints with the same part number. Rockauto must not know this, even the local O'Reiley's or Autozone didn't know, they had the incorrect ones.

Luckily another parts store had the correct ones. For future reference, here is what you'll need to look for

This is the correct one

Name:  20150113_175831_zpscaa5c289.jpg
Views: 60
Size:  49.3 KB

This one doesn't fit.

Name:  20150113_175840_zps1d7d9274.jpg
Views: 84
Size:  60.7 KB


The only way to know the difference is to take them out of the box and look, since they both have the same part number it makes it very tricky.

I'm emailing Rockauto about this to see what they know.
 
  #2  
Old 01-13-2015
99offroadrngr's Avatar
TOYOTA
iTrader: (37)
Join Date: Jul 2007
Location: Massachusetts
Posts: 11,713
Received 9 Likes on 8 Posts
Technically its a manufacturer problem not supplier but they'll take care of you. I had a problem with a part on my first truck and they refunded me the full price and I ended up with free tie rods lol
 
  #3  
Old 01-13-2015
01RangerEdge's Avatar
Scrambles the DeathDealer
Thread Starter
iTrader: (11)
Join Date: Jul 2009
Location: Jackson, MO
Posts: 7,579
Likes: 0
Received 4 Likes on 4 Posts
Originally Posted by 99offroadrngr
Technically its a manufacturer problem not supplier but they'll take care of you. I had a problem with a part on my first truck and they refunded me the full price and I ended up with free tie rods lol
True, it's just odd that there's 2 styles for 1 part number. I know Rockauto will make good on it, it's just a pain having to go through all this trouble for a simple part
 
  #4  
Old 01-13-2015
Fordzilla80's Avatar
Moderator
iTrader: (1)
Join Date: Dec 2010
Location: Florida
Posts: 2,799
Received 448 Likes on 380 Posts
Tonight, Federal Mogul, let me down.
 
  #5  
Old 01-14-2015
06FordFX4's Avatar
Member
iTrader: (1)
Join Date: Feb 2012
Location: Canada
Posts: 694
Likes: 0
Received 2 Likes on 2 Posts
Well, should have bought Synergy's in the first place lol. But alas, its not rock autos fault. Its noobs, I mean moogs
 
  #6  
Old 01-14-2015
01RangerEdge's Avatar
Scrambles the DeathDealer
Thread Starter
iTrader: (11)
Join Date: Jul 2009
Location: Jackson, MO
Posts: 7,579
Likes: 0
Received 4 Likes on 4 Posts
Originally Posted by 06FordFX4
Well, should have bought Synergy's in the first place lol. But alas, its not rock autos fault. Its noobs, I mean moogs
I'll always buy Moogs, if I can't get Moog. I'd get Spicer
 
  #7  
Old 01-14-2015
06FordFX4's Avatar
Member
iTrader: (1)
Join Date: Feb 2012
Location: Canada
Posts: 694
Likes: 0
Received 2 Likes on 2 Posts
Raybestos or spicers only for me. Or synergy in the case of ball joints if applicable.
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Sierra Invenio
Member Introductions
9
08-31-2023 11:43 AM
Jrevans2002
General Technical & Electrical
4
05-07-2012 11:31 AM
93-danger-ranger
General Ford Ranger Discussion
10
11-15-2010 02:54 PM
Zeppelinx
Suspension Tech
13
07-10-2008 07:38 AM



Quick Reply: First time in 7 years Rockauto let me down



All times are GMT -6. The time now is 12:23 AM.