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Recall / "Customer Satisfaction Program"

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  #1  
Old 01-17-2005
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Thread Starter
Join Date: May 2004
Location: McKinney, TX
Posts: 2,123
Recall / "Customer Satisfaction Program"

I got a letter in the mail from Ford. They are having a "no-charge Customer Satisfaction Program for all 2004 and certain 2005 vehicles equipped with 5R55S, 5R55E, or 5R44E automatic transmissions."

The Issue: The assembly plant filled our transmissions with a fluid formalation that, over time, may cause delayed/harsh reverse engagements.

Basically they need to add a bottle of transmission fluid additive to correct the forumalation of the fluid.

For those who think this may apply to them, have the dealership see if "Customer Satisfaction Program 04B22" applies to you.

This program will end March 31, 2005.
 
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  #2  
Old 01-18-2005
Join Date: May 2004
Location: Fuquay Varina, NC
Posts: 3,048
thanks for the tip, ill call my dealer tomorrow about the wifes truck
 
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  #3  
Old 01-18-2005
Join Date: Jun 2004
Location: Exit 105 New Jersey
Posts: 2,409
no letter for me yet and I keep running my VIN in the recall data base and it comes up empty
I am approaching 10,000 miles and may splurge for a transmission flush anyway
after all I have put her through LIL BLUE deserves it
 
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  #4  
Old 01-18-2005
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Join Date: May 2004
Location: McKinney, TX
Posts: 2,123
Just call your dealership and give them your VIN and the Recall # 04B22. Then you'll know for sure.
 
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  #5  
Old 01-18-2005
Join Date: Oct 2004
Location: Coal Region, MTC to be exact...heart of the coal region.
Posts: 2,232
sarah got hers in the mail saturday. told her about it friday since i seen it on GE and stangly enough it came saturday...
 
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