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Old 02-01-2010
seed60's Avatar
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Smittybilt

Winch hasn't been working so I gave them a call and they're sending out what I should need. No problems and only questions they asked was when and where I got.

Great customer service!!
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Old 02-01-2010
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damn i want to buy an 8k this summer.
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Old 02-01-2010
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whenever i do get a winch i plan on an 8k smittybuilt. seems like a great price for what it is. and its good to hear their customer service is good!
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Old 02-01-2010
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Good to hear that they take care of thier customers!

I have 2 of the 8k Smillybilts, one permanently mounted to my bumper and the other has a multi mount set-up so my buddies can use it or I can in my rear hitch. The multi-mount one has been used in about 7-8 extractions and my new one has only been tested and not used actually wheeling yet. They are a decent winch if you use it as an "insurance" type of winch. I wouldn't trust it to hang my truck off of waterfalls/ledges like guys out here do. In that case the $1k+ Warn is what you need.
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Old 02-01-2010
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I have to say the same about Mile Marker. I ran into som brush and messed up the solenoid a few years ago. I called MM to order a replacement and they sent me a whole solenoid and controller for free, I didnt even pay shipping!
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Old 03-03-2010
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Got the solenoid installed a while back and still nothing!! So I finally got back in touch with them today, time zones had us playing phone tag. lol

Talked to a guy named Ray and he's sending me out a new controller and plug to see if that's the problem.

They've been so easy to work with. Smittybilt has great customer service!
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Old 03-03-2010
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sweet man good to hear im buying one of there winches with a compressor when i get the money
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