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  #51  
Old 10-19-2011
DsTrip2's Avatar
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Join Date: Jul 2009
Location: Greensboro, NC
Posts: 78
they told me it was company policy to NOT come up to the door and knock; its a safety thing for their drivers. biggest bunch of BS i've heard haha. "oh i guess ill stand in the road for 3 days and wait, maybe you can throw my package to me when you drive by"

it was delivered with a smile the next day though, so i chalked it up to a dumb customer service girl.
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  #52  
Old 10-14-2012
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Join Date: Sep 2012
Location: hedgesville WV
Posts: 62
UPS?

Hay i'm a radio Amateur and i hear all kinds of bad things!
How you like to order $7.000 radio and receive a brand new
but dead radio. It was so bad this past year Yaesu stoped
using them for shipping ther top of line radio! They had 4
$10k radios ____ed up! by them.
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  #53  
Old 10-14-2012
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Location: SoCal
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So far so good on all carriers, knock on wood…

I do like working with USPS, they are the most helpful and find the cheapest way to ship items and have never refused any package even the larger ones that I would have thought would need a UPS Pickup.

Now to find a shipper for Taylor’s parts, seems the delivery service fell on its face !
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  #54  
Old 10-14-2012
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Join Date: Oct 2007
Location: cleveland, oh
Posts: 198
Quote:
Can you tell me what the last couple of scans were that were placed on your package? I don't know why you were told what you were told by your driver, but every package in UPS's system is physically scanned either by a computer or a human being all along its path thru the shipment process. You may only see "arrival scan" and departure scan" on your package for a lot of the scans but these are all physical scans that take place so you know what hub your package is at and whether its been unloaded from the trailer and reloaded in a different trailer.
There is no way that Fed Ex or U.P.S. can physically scan every single package at every stop along the distribution chain. I used to work for FedEx (unloader for over 7 years), and the statement about "the arrival and departure scan" is accurate, but to say that the contents of the containers are completely emptied and scanned are false. There are tags on the containers, and each container may contain approx. 2000 packages, and as each container is loaded/unloaded, the tag is scanned, but not the physical contents. Normally this does not present a problem, but if anyone has ever tried tracking a package that "shows" two locations for the same tracking number, it is because the package was incorrectly loaded in a container, and only a container tag was scanned.

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they told me it was company policy to NOT come up to the door and knock; its a safety thing for their drivers
Kinda hard to sign for a package if the driver doesn't come to the door, and even if the package is on release, the driver is supposed to knock so that the customer can quickly retrieve the package. I've had all three drivers knock and alert me that they were leaving something, so the item didn't stay in the hallway of my apt. all afternoon.

Quote:
I do like working with USPS, they are the most helpful and find the cheapest way to ship items and have never refused any package even the larger ones that I would have thought would need a UPS Pickup
Definitely the cheapest way to send an item is usually the U.S.P.S., but they are typically the slowest also -- esp. if using parcel post. Also, I used to work in a warehouse that distributed fitness equipment, and anytime I had to send something worldwide, it was a pain to use the postal service because different countries had different limits to the size and weight of the item(s) sent. For much smaller stuff, I liked using our postal scale because I could avoid the post office by placing the item out for the mail person.
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