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Ranger Products, Company, & Member Reviews Like a Ford Ranger product? Perhaps a product was not up to par? Did a member impress you? This is the sub-forum for you.

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  #1  
Old 06-26-2007
jtslmn720's Avatar
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Location: Kent State, Kent Ohio
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www.rockauto.com

ordered my spark plugs and wires from them because the price they have the plugs listed for can be beat... they came quickly and were well packaged...

only problem i had with them was they sent me a mixed box of wires which is hard to understand why that would happen but it did. so i email them about it and got three emails back monday, the first was a formal appology and instructions on what to do, second was the information on how to ship the item back and third was a prepaid shipping label for the return.


overall im very impressed, they made a mistake but they corrected it very quickly and without any questions or hesitation.

Price 9/10
shipping 8/10
quality (i guess the fact that they miss matched a box) 3/10
customer service 10/10

id recommend them for sure, everyone makes mistakes but this is the first time ive gotten help with a refund
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Old 07-01-2007
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good to read this I am going to be placing an order with them very soon.
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Old 07-10-2007
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I used them for moog ball joints and tie rod ends. Great prices and quick shipping with tracking numbers.
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