2019+ Ford Ranger Discussion General discussion of the new 2019 Ford Ranger

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Old Mar 21, 2021
  #1  
Coastalengr's Avatar
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I have a 2019 Lariat Ranger 4x4 with the sync 3 system. I have old txt messages that I cannot delete. I have deleted all messages on my phone and have also deleted and reinstalled my phone ... no luck ..... so how do I delete old text messages ... the refresh button does nothing
 

Last edited by Coastalengr; Mar 21, 2021 at 01:14 AM. Reason: misspell
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Old Mar 21, 2021
  #2  
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Welcome to the forum

Seems to be a common issue with Ford Sync
Do you have an android or iOS device?

Are these all SMS(text only) or all MMS(have pictures/video)?

Are these 3rd party text messages?
Whats app, Yahoo, ect.....

You can do a Master Reset of the Sync system, that will delete all outside info, like all paired phone data
Can(should) also delete NAV past history
Used if you were selling or trading in the vehicle, so all Personal data deleted

System reset or refresh won't do the same as Master reset

When you re-pair your phone it will get info from your phone, so if old messages come up in Sync then they are STILL in your phone somewhere
 

Last edited by RonD; Mar 21, 2021 at 12:51 PM.
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Old Mar 21, 2021
  #3  
Coastalengr's Avatar
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From: Cambria, ca
Originally Posted by RonD
Welcome to the forum

Seems to be a common issue with Ford Sync
Do you have an android or iOS device?

Are these all SMS(text only) or all MMS(have pictures/video)?

Are these 3rd party text messages?
Whats app, Yahoo, ect.....

You can do a Master Reset of the Sync system, that will delete all outside info, like all paired phone data
Can(should) also delete NAV past history
Used if you were selling or trading in the vehicle, so all Personal data deleted

System reset or refresh won't do the same as Master reset

When you re-pair your phone it will get info from your phone, so if old messages come up in Sync then they are STILL in your phone somewhere
How do I do a Sync system master reset
 
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Old Mar 22, 2021
  #4  
RonD's Avatar
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Should be in your manual

You can get manuals at Ford website, here: https://www.ford.ca/owners/support/guides-and-manuals/

Often easier to read these and search them on a computer

Dealer will often email you a reset procedure if its not in the manual
 
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