Smoking steering column - Page 2 - Ranger-Forums - The Ultimate Ford Ranger Resource


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  #26  
Old 04-26-2007
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Here's an excerpt of Recall #00B40 as it relates to this subject (notice there is no expiration date).
Quote:
DEALER LETTER - April 2000

TO: All Ford and Lincoln Mercury Dealers

SUBJECT: Owner Notification Program 00B40: Certain 1999 and 2000 Model Year Explorer, Mountaineer, Ranger - Multifunction Switch Replacement

REF: Dealer Announcement dated 12/17/98

PROCEDURE (See attached)

OASIS: Yes

OWNER LIST: Yes

PROGRAM TERMS: This program has no expiration date.

AFFECTED VEHICLES
- Certain 1999 and 2000 model year Explorer and Mountaineer vehicles built at the Louisville and St. Louis Assembly Plants through September 12, 1999.
- Certain 1999 and 2000 model year Ranger vehicles built at the Twin Cities, Louisville and Edison Assembly Plants through September 12, 1999.

REASON FOR PROGRAM
In some of the affected vehicles, the multifunction switch may develop corrosion on the front windshield wiper switch terminals affecting its signal output. The change in the signal output interferes with normal operation of the front windshield wipers. The most common condition involves the front wipers briefly turning on with the wiper switch in the "off" position. In extreme cases when this condition is ignored for some time, wiper high-speed operation may be affected.

NOTE: Owner Notification Program 00B40 involves the replacement of the multifunction switch only.

SERVICE ACTION
Dealers will replace the multifunction switch on all affected vehicles. The replacement switch has a revised design.

NOTE 1: Explorer, Mountaineer and Ranger 4X2 vehicles without power windows are not involved in this program. Please consult OASIS for the latest technical information pertaining to those vehicles.

NOTE 2: Many vehicles have previously had the multifunction switch replaced under warranty. These vehicles are not included in this program.

NOTE 3: Owner Notification Program 00B40 supercedes TSB 99-24-03 for Explorer, Mountaineer, Ranger, Expedition, Navigator and Villager vehicles. The revised multifunction switch used in this ONP eliminates the need for Generic Electronic Module (GEM) replacement as previously described in the TSB.

QUESTIONS?
Claims Information: 1-800-423-8851
Other Program Questions: 1-800-325-5621

************************************************** ******************

INSTRUCTIONS - MULTIFUNCTION SWITCH REPLACEMENT- OWNER NOTIFICATION PROGRAM 00B40

OVERVIEW
When performing this service procedure, you will:
- Replace the multifunction switch.
- Check the multifunction switch electrical connector pins to make sure they are not loose or pushed out in the connectors.

MULTIFUNCTION SWITCH REPLACEMENT
1. Record the radio stations and disconnect the battery ground cable.
2. Turn the ignition switch lock cylinder to the RUN position. Then, push the ignition switch lock cylinder release tab with a punch while pulling out the ignition switch lock cylinder.
3. Remove the tilt wheel handle by turning the handle counterclockwise (if equipped).
4. Remove the upper to lower steering column shroud retaining screws and remove the shrouds.
5. Remove the two (2) multifunction switch retaining screws and disconnect the electrical connectors.
6. Inspect the multifunction switch electrical connector pins to make sure they are not loose or pushed out in the connectors.
7. Connect the new multifunction switch, making sure the electrical connectors snap into place and are fully seated.
8. Install the new switch. Tighten the screws to 3 Nm (27 lb-in).
9. Install the upper and lower steering column shrouds. Tighten the screws to 1 Nm (9 lb-in).
10. Install the tilt wheel handle (if equipped).
11. Install the ignition switch lock cylinder.
12. Connect the battery ground cable, reprogram the radio stations and set the clock.

VEHICLE / PART NUMBER / DESCRIPTION
Explorer, Mountaineer and Ranger / YL5Z-13K359-AAA / Multifunction Switch
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  #27  
Old 04-26-2007
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I was wondering why my steering column was smoking, I thought I was hallucinating.

So does that recall mean that I can get it fixed for free?
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  #28  
Old 04-26-2007
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I have this problem too- the smoking switch. I have had the steering column cover removed and have been watching it. I have had no problems with my wipers though... only with smoke. I wonder if maybe the two aren't related??? It seems to smoke by itself, but I can get it to stop smoking my toggling the emergrncy flashers on and then off again. It always works. I have also inspected EVERY wire, fuse, and connection, and have found NO problems...all is well and there are no signs or burning ANYWHERE.. Has anyone ever opened one of those switched before? I want to,, but I am afraid that it will be one of those you can take it apart, but you can't put it back together again situations.... maybe I will buy a new one and then its a good opportunity for a how to???
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  #29  
Old 04-27-2007
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Quote:
Here's an excerpt of Recall #00B40 as it relates to this subject (notice there is no expiration date).

Nice find Joe! I'm gonna see if I can put this to use.
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  #30  
Old 04-28-2007
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see if it works for you John. I went to a Ford dealer yesterday and he said that it was too late. I think he said the recall expired some time ago... and that I would have to pay for it.....
Ithink I was gettin played though... should I try goin to another Ford dealer?
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  #31  
Old 04-28-2007
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Quote:
Originally Posted by therangerofdanger
see if it works for you John. I went to a Ford dealer yesterday and he said that it was too late. I think he said the recall expired some time ago... and that I would have to pay for it.....
Ithink I was gettin played though... should I try goin to another Ford dealer?
I wouldn't expect anything less from a Ford dealership. Similar to the way the dealerships like to tell people with '89-'95 Taurus/Sables that a subframe hardware recall covering said vehicles (#98S36) has "expired" even though it's a NHTSA Safety Recall and therefore it can never expire. People often have to go directy to Ford to get recourse. (This type of thing is one of the reasons why not as many people buy Fords these days, IMO).

The bottom line is the dealership doesn't want to be bothered with it. Did you try and call the phone numbers listed?
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  #32  
Old 04-30-2007
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ok, so I called the number listed and it was a line for dealers to call. BUT I did get the right number for recalls

1-800-392-3673

Go thru the number menu and than get to a person. tell them that you have a 99 or 00 ranger and you have seen this recall (state recall number). they will ask for your VIN and info. Then if you are persuasive enough, you can get help. She (person on phone) said it was ok and then I told her the dealer I wanted to go to. HERE IS THE ONLY CATCH>>>>
she said that they MAY have to do diagnostics before anything is done, and that depending on the dealer, there may be a fee. So we will see if the diagnosis fee is more expensive than just me buying that part and then putting it in myself. BUT THE GOOD NEWS is that she ok'd it even though I bought the truck used and it has 117,000 miles on it.

I will let you guys know how it works out. I have to call and make the appointment and see how it goes.
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  #33  
Old 02-26-2008
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I'm having problems with my windshield washer fluid pump turning on by itself and just running and running and running on its own. I've been told to replace this multifunction switch.

Do you still have these pictures? They'd be helpful and they don't show up in the thread anymore.

Thanks
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